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2. How do my clients place calls using CallExchange?

You can provide access to your clients through any combination of the access methods listed below. Using one of our affiliates established access numbers, or by selling VoIP customer premise equipment to your customers - your startup costs are ZERO.

Dial-in via already established access numbers

Your clients dial-in to an access number already established by one of our affiliates. In this scenario you do NOT need to purchase any equipment or telephone lines from the local phone company.

Benefits:

The startup costs for this scenario are $0.00 and you can start immediately selling service.

Drawbacks:

You pay a commission for all successful calls that originate from an affiliate's access numbers.

Notes:

If you decide later to deploy your own access number you can easily do so and reduce your per minute costs.

Dial-in via your access number

Your clients dial-in to an access number you establish. In order to accomplish this you will need to purchase and deploy a VoIP gateway that is supported by CallExchange; order suitable lines from your local phone company to a location where your VoIP gateway will be placed; and order a stable high quality internet connection to the location you will house your VoIP gateway.

Benefits:

You control your access number. Lower costs per minute for calls. You can make your access number available to other affiliates clients of CallExchange and earn per-minute commissions on all calls completed from your access number.

Drawbacks:

Startup costs are higher. If you do not already have equipment, lines, internet, and a location this scenario will take time to implement.

Notes:

We can provide you with technical assistance in establishing your own access numbers.

Customers call via VoIP Customer Premise Equipment

You deploy VoIP CPE (customer premise equipment) to your client's locations. You can sell to your clients VoIP devices which are compatible with the CallExchange and they use their dial-up or broadband internet connection to place calls via CallExchange. An additional benefit of this is that you can charge less for calls between devices or choose to allow your customers to make calls between devices for free.

Benefits:

The startup costs for this scenario are $0.00 and you can start immediately selling service. No access number for your customers to call into. No core equipment/infrastructure to deploy � you sell your customers their CPE. You can choose to charge your customers less for calling other customers with VoIP software or CPE.

Drawbacks:

None.

Notes:

We can assist you in deploying CPE.

Customers call via their PC with SIP based client software

Your clients use software on their PC�s along with a microphone and speakers (or headphones) to place calls over their internet connection.

Benefits:

The startup costs for this scenario are $0.00 and you can start immediately selling service. No access number for your customers to call into. No core equipment/infrastructure to deploy � or customer premise equipment to sell or install. You can choose to charge your customers less for calling other customers with VoIP software or CPE.

Drawbacks:

Since this solution relies on the customers PC being turned on and working properly it is not as flexible or reliable as deploying CPE.

Notes:

We can assist you with installing software.

Call from the Web page

Customers call via their PC using a regular internet browser with a microphone and speakers (or headphones) to place calls over their internet connection. This scenario does not require the customer to install any software on their computer.

Benefits:

The startup costs for this scenario are $0.00 and you can start immediately selling service. No access number for your customers to call into. No core equipment/infrastructure to deploy � or customer premise equipment to sell or install. No software to install on the customers computer. You can choose to charge your customers less for calling other customers with VoIP software or CPE.

Drawbacks:

Since this solution relies on the customers PC being turned on and working properly it is not as flexible or reliable as deploying CPE.

Notes:

Coming soon!

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