Smart predictive dialing
Maximize your team's productivity by calling as many leads as possible.
Custom Call Center Solutions
CallExchange is a leading provider of custom call center solutions providing build in CRM as per the client needs. that full package solution allows the client to cut costs using external CRM as well as full integration with self-hosted PBX provided to the client that will suit his own needs.
Rotate numbers per country
Maintain local presence for your sales and customer support teams with the largest coverage of local, mobile, national, toll-free and SMS-enabled virtual numbers.
Spam detector
Ensure a positive caller-id reputation while contacting potential customers.
Organize your workflows
Invite your agents to work with you, organize your workflows, and see what your customers are doing in one place, a lot less stressful for you and them.
Customizable call distribution plan
Adjust your business hours, stay in control of the customer experience with a customizable call distribution plan, and tailor your IVR experience to create the right impression immediately.
Use effective integrations
Grow your customer base by using seamless integrations with unlimited possibilities. Use simple but e[ective integrations to boost your productivity and performance.
Call Center Services
Secure Call Center Solutions for Financial Services
Our Routing mechanism is designed for a variety of Financial service teams. They are constantly struggling to keep up with customer calls but also with unpredictable, unstable call quality. We recognize the significance of quality calls and safety and deliver an intelligent contact center system that provides seamless customer service, allowing you to scale your business in time.
A key role in successful financial services is that good contact center software is well-protected and can operate your services at its highest level of technology. callexchange is a secure telecom service provider that provides top-quality calls and a collaboration app that integrates into any custom management app you possess.
Anyone in the financial sector is vulnerable to digital threats. We at callexchange acknowledge the risks involved and therefore build custom well-protected solutions that can only be accessed by authorized personnel.
Callexchange helps you keep all customer data and interactions in one place self-hosted server so your agent can easily pull their information in real-time and have a flaxiable decision on what information to pull and what they want to remove.